Subject: Re: ABU1107295260362

From: SBC Service Abuse <[email-masked]>
Date: Wed, 2 Feb 2005 07:35:59 -0600 (CST)

Dear SBC Internet Member

Thank you for contacting the SBC Internet Services Security department. Port 25 blocking is based by the SBC Internet Member ID that is used to log on the Internet.  
We have opted you out of port 25 blocking specifically for the Member ID that you used when you made this request.

**Note**  If you would like any additional sub accounts opted out, please make a request for each Member ID. 

This is an automated process and the body of your message will not be read, our system opts out only what is in the Member ID field.

In order for the changes to take effect, you will need to log out of your Internet connection and log back in. If you have a router, you will have to power off the router, wait 15 seconds and power it back on again. 

Please be advised that the port 25 blocking we have in place, does not stop you from using our mail server. Please refer to our help site at http://help.sbcglobal.net/article.php?item=287 for the email settings to connect to our POP and SMTP servers. 

Thank you, 
The SBCIS Security Department
------------------------------Original Message------------------------------From [email-masked] Tue Feb  1 16:01:00 2005
Date: Tue, 1 Feb 2005 22:04:23 UT
From: [email-masked]
To: [email-masked]
Subject: SBC Yahoo Support - ABUSE FORM
-------------------------------------
CONTACT INFORMATION
-------------------------------------
First Name     :  Robert
Last Name      :  Stephens
eMail          :  [email-masked]
Alternate eMail:  [email-masked]
Telephone      :  (650) 701-1948 

-------------------------------------
ABUSE CATEGORY
-------------------------------------
Type           :  opt out port 25
Occured in     :  email

-------------------------------------
DESCRIPTION
-------------------------------------
Regarding the SMTP problem we described two days ago in Case ID: 96796642:

We request removal of blocking on port 25 ("Opt Out Port 25") for the SBC DSL line associated with [email-masked].  We are installing all security related updates from Microsoft and running Symantec Antivirus 2005 to exclude viruses from our mailing computer.  We are even trying to dislodge adware and spyware software using SBC and Symantec's tools.