Subject: Do your customers say "wow"? August 2005

From: "SBC up2speed Business"<[email-masked]>
Date: Thu, 11 Aug 2005 04:17:54 -0400 (EDT)

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Your source for business insights and opportunities | August 2005

Three website features to increase traffic and sales.

Check landline and Cingular Wireless® voice messages in the same place with SBC Unified Communications(SM).

High-speed DSL Internet connections in the U.S. rose 45% during the latest FCC reporting period.

Who shapes new SBC services for small businesses? People like you. Make your needs known in the SBC ePanel.

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One-on-one attention
By offering customers a "more pleasant experience," this travel agency generates trust and repeat business. See how.

Reward loyal customers
Well-designed rewards programs enhance the customer experience and win business. Start your own with these tips.

How responsive are you?
Responsiveness. Your customers demand it. Integrated messaging delivers it. Get it now with special incentives.

Two ways to win
Why add SBC products to your bundle? To increase your savings and qualify for gift cards. Learn more in our multimedia brochure.

SBC. GOING BEYOND THE CALL.®

PLANT A TREE
Help the environment. Plus enter to win a hybrid car. Just sign up for free, paperless online MySBC eBill(SM) service.

TOLL-FREE SERVICE
Want more customer calls? Get your own 800, 866, or 877 number. Pay no monthly fee for three months.

SBC FREEDOMLINK(SM)
Experience our public wireless high-speed Internet access for just $1.99 a month with SBC Yahoo!® DSL.

| When on vacation, most small business owners worry about what?
| A. Security
| B. Customers
| C. Opportunities

D. Staff

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This commercial message is from
the SBC Marketing Communications Team,
2000 W. SBC Center Drive, Room 3E19A,
Hoffman Estates, IL 60196-2000.

© 2005 SBC Knowledge Ventures, L.P. All rights reserved. SBC, the SBC logo and other product and service names are trademarks of SBC Knowledge Ventures, L.P. or its affiliates.

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