Subject: Your recent SBC Internet Services Experience

From: SBC Internet Services <[email-masked]>
Date: 28 Dec 2004 22:42:23 -0000

Thank you for being an SBC Internet Services Customer! 

The voice of the customer is very important to SBC Internet Services as they continually monitor and improve the service provided to their customers. 

We invite you to provide feedback on SBC Internet Services' customer service and support by completing a brief 5-minute survey. To participate in the survey, click on the Web address below. If that does not launch the survey, copy the Web address into your browser's address/location line. Please copy the entire Web address or the survey will not work correctly. 

http://www.sendyouropinion.com/sbcpose9/login.asp?u=25769&p=jtqrc 

When you reach the login screen, please enter the following login ID and password. 

Your login ID is: 25769 
Your password is: jtqrc 

For your convenience, the survey is available 24 hours a day, seven days a week through January 6, 2005, and can be accessed from any computer with Internet access. If you have difficulty accessing the survey, please refer to the Technical Assistance link below. 

http://www.sendyouropinion.com/tech_faq.htm 

Sincerely, 

SBC Internet Services 

QUESTIONS / COMMENTS: 
If you would like to pass along questions or comments pertaining to SBC Internet Services' products or services or have non-survey related issues, (i.e. billing, customer service. products shipped or ordered, etc.), please contact SBC Internet Service's customer service department directly at 1-877-SBC-DSL5 (1-877-722-3755), and they will be happy to assist you. 

OPT OUT: 
Convergys Marketing Research Services is sending you this message on behalf of SBC Internet Services. If you wish to be excluded from future online research with Convergys, please click on http://www.convergysresearch.com/takeout, enter your e-mail address, and press submit to be removed from our database.