Subject: Symantec Store - Back Order Notification for Order #2086924709

From: [email-masked]
Date: Thu, 18 Jan 2007 04:31:22 -0600 (CST)

***This is an automated message. Please do not reply to this email. ***
***For questions about your order, please see below:

Dear Lola Stephens,

We're Sorry!  The product(s) you've ordered is currently out of stock and could not be shipped.  The product(s) has been placed on back-order and will be shipped as soon as possible when the stock becomes available.  You will receive another e-mail notification when your order has actually shipped.  Your account has been pre-authorized, but you will NOT be charged until the product ships.  Thank you for your patience and understanding.

Order Number:   2086924709
Order Date:  15-JAN-07

Lola Stephens
Darwin Day Celebration
2682 Middlefield Rd.
Suite P
Redwood City, CA 94063
United States
650-701-1948
[email-masked]

Product Name                             Qty Ordered  Qty Shipped  Qty Back Ordered  Delivery Method  Unit Price  Amount  
--------------------------------------------------------------------------------------------------------------------------
Norton Personal Firewall 2006 - Upgrade  1            0            1                 Digital River    $.00        $.00    
Norton System Works 2007 Upgrade         1            0            1                 Digital River    $59.99      $59.99  
--------------------------------------------------------------------------------------------------------------------------
                                                                                                      Sub Total:  $59.99
                                                                                                            Tax:   $4.95
                                                                                                       Shipping:   $9.55
                                                                                                          Total:  $74.49

Questions regarding shipping status & billing:

For assistance with your order, you can go to customer service 
on Symantec Store at http://www.symantecstore.com/cs and perform 
the following tasks.
- Check shipping status
- Print an invoice
- Contact customer service representatives
- Get answers to general questions

Questions regarding technical support, product installations 
and software:

Please contact Symantec at http://www.symantec.com/contactcs
You can request information regarding the following tasks.
- Questions on installation
- Errors in software
- Help with features
- Updates, new drivers
- Subscription issues
- General questions regarding the product

Sincerely,

Customer Service
Symantec Store
http://www.symantecstore.com/global