Subject: Re: Feedback for Answer ID 10826 (Rated Helpfulness: 25%)

From: "Pinnacle Support" <[email-masked]>
Date: Wed, 22 Feb 2006 05:15:39 -0500 (EST)

Response
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Discussion Thread
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Customer (David Harris) - 02/22/2006 05:15 AM
This feedback is about:
http://pinnacle.custhelp.com/cgi-bin/pinnacle.cfg/php/enduser/popup_adp.php?p_faqid=10826.

I went through getting the Windows Utility thing and removing the Smart Sound remains.  When I reopened Studio Plus 9.4, it asked for the Studio Plus CD, but there was no way to get it to recognize the presence of the disk and find the SmartSound Libraries.  This is major defect, IMO.

Question Reference #060222-000519
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     Date Created: 02/22/2006 05:15 AM
     Last Updated: 02/22/2006 05:15 AM
           Status: Unresolved